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image/svg+xml Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao Closed Access logo, derived from PLoS Open Access logo. This version with transparent background. http://commons.wikimedia.org/wiki/File:Closed_Access_logo_transparent.svg Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao https://doi.org/10.1...arrow_drop_down
image/svg+xml Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao Closed Access logo, derived from PLoS Open Access logo. This version with transparent background. http://commons.wikimedia.org/wiki/File:Closed_Access_logo_transparent.svg Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao
https://doi.org/10.1007/978-3-...
Part of book or chapter of book . 2015 . Peer-reviewed
License: Springer Nature TDM
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https://dx.doi.org/10.1007/978...
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Zeitgemäße Beratung im Netz

descriptionPublicationkeyboard_double_arrow_right Part of book or chapter of book , Other literature type 01 Jan 2015 German Publisher:Springer Fachmedien Wiesbaden
Authors: Dirk Emminger; Alexander J. Renner;

doi: 10.1007/978-3-658-06746-5_25

Zeitgemäße Beratung im Netz

Abstract

Co-Browsing ist ein neuer Ansatz, der die Beratung im Netz grundlegend verandert. Co-Browsing bietet Kunden und Beratern einen sicheren Kanal, um Fragen beim Verkaufsprozess zu klaren. Die Beratung erfolgt beim Co-Browsing mit einem geteilten Browser-Fenster. Der Berater kann kompetent Fragen etwa zum Kreditantrag beantworten und begleitet den Kunden durch den Kaufprozess. Finanzinstitute konnen das Tool so administrieren, dass sensible Daten ausschlieslich vom Kunden selbst eingetragen werden. Im Gegensatz zu bekannten Screensharing-Losungen erlaubt Co-Browsing keinen Zugriff auf Inhalte auserhalb des Browsers, so dass auf diesem Weg auch strenge Datenschutzrichtlinien eingehalten werden.

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    These citations are derived from selected sources.
    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    		 0
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    		 Average
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    		 Average
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    		 Average
Powered by OpenAIRE graph
Found an issue? Give us feedback
selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
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