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The High Road Cometh

Authors: Michael G. Hillard;
Abstract

This chapter mentions Scott Paper's labor relations vice president John Nee, who initiated a new program of labor management cooperation in 1988 called Jointness. It describes Jointness as a far-reaching gamble on a high-road solution to Scott's decade-long underperformance. It also outlines labor relations best practices, such as the High Performance Work Systems (HPWS), that create win-win solutions with employees and other stakeholders, and join the ranks of companies seeking a progressive alternative to the painful low-road debacles. The chapter elaborates how full HPWS offered traditional factory workers a chance to overcome assembly line drudgery and expand employee voice. It reflects on the story of Scott Paper's sincere and far-reaching campaign to implement the high road, which illustrates the difficulties, messiness, and ill-fated prospects for an ambitious project.

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
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