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Mobility-as-a-Service (MaaS) and the potential of multiservices

Authors: Militao, Aitan M.; Ho, Chinh; Nelson, John;

Mobility-as-a-Service (MaaS) and the potential of multiservices

Abstract

This study explores the potential of integrating non-mobility services within the Mobility-as-a- Service (MaaS) framework, focusing on their impact on user adoption and the scalability of multiservice bundles. Using a stated choice experiment informed by semi-structured interviews, the research examines user preferences for multiservices. The findings indicate a strong preference for a pay-as-you-go option, with flexibility being a key driver of adoption across diverse demographic groups. While markets for multiservice bundles evidently exist, the overall reception of non-mobility services is mixed. The results suggest that the success of non-mobility services in scaling up MaaS depends heavily on multiservice design and market segmentations. We estimate the willingness to pay for non-mobility services, with gamified reward schemes standing out as the most promising factor to deliver scalability.

Country
Australia
Related Organizations
Keywords

Multiservice, Willingness-to-pay, Australia, Mobility as a Service (MaaS), choice experiment, Mobility bundles

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Powered by OpenAIRE graph
Found an issue? Give us feedback
selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
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