In explaining satisfaction with public welfare services, previous research has focused on various individual level influences such as individual experience, social background and political attitudes. The potential impact of municipal level variables has, however, received less attention. Many local societies and municipalities in the periphery have witnessed a continuous decline in inhabitants, an aging population and problems with recruiting professional in the welfare sector. It has been argued that such municipalities can face difficulties in delivering services according to national standards. This study examines satisfaction with three welfare services by linking survey to the municipalities in which the respondents actually lives. We find that the individual level account for most of the variation in welfare service satisfaction, but still there is significant variation between municipalities. The analysis of the municipal-level effects show that even if the coefficients for living in a municipality with a negative population development is negative for all the three services studies, they are not significant. Living in a small municipality (under 5000 inhabitants) is associated with positive judgements of welfare services, compared to living in a larger municipality. Municipal level resources seem to play a marginal role for individual satisfaction with welfare services. As for the individual level, the results show that supporting the red–green government parties is associated with positive judgements, while those supporting the Progress Party are more sceptical towards the three services studied her. Turing to actual experience it turns out that those who have used one of the services themselves (home help) are more positive than their relatives. When it comes to the social services both personal experience and experience as relatives are associated with negative attitudes.