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Cadmus, EUI Research Repository
Doctoral thesis . 2006
Data sources: Cadmus, EUI Research Repository
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Essays on costumer loyalty and on the competitive effects of frequent-flyer programmes

descriptionPublicationkeyboard_double_arrow_right Doctoral thesis 09 Jun 2006 Italy English Publisher:European University Institute
Authors: FERNANDES, Pedro;

handle: 1814/4921

Essays on costumer loyalty and on the competitive effects of frequent-flyer programmes

Abstract

-- A study on the effects of market size on buyer-seller relationships -- A study into loyalty-inducing programmes which do not induce loyalty -- An empirical study of the effects of FFP alliances

Examining board: Prof. Pedro Barros, Universidade Nova de Lisboa ; Prof. Ramon Caminal, Istitut d'Analisi Economics, Barcelona ; Prof. Massimo Motta, EUI, Supervisor ; Prof. Karl Schlag, EUI

First made available online in 2018

Defence date: 15 October 2001

Country
Italy
Related Organizations
Keywords

Consumer satisfaction

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    Impact byBIP!
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    popularity
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    		 Average
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    		 Average
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Green
Related to Research communities
The European University of Social Sciences