Service Management
VINELLI, ANDREA;
Service Management
L'importanza assunta dal compartyo dei servizi nella nostra società sottolinea la necessità di riflettere sul service management. L'affermarsi anch ein campo industriale del servizio al cliente quale obiettivo prioritario dell'azienda per competere evidenzia un paradigma che da sempre si è identificato con la ragione d'essere dei servizi.
Italy
- University of Padua Italy
service management; Gestione delle risorse umane; Soddisfazione del cliente
service management; Gestione delle risorse umane; Soddisfazione del cliente
selected citations These citations are derived from selected sources.This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).0 popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.Average influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).Average impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.Average
selected citations
Citations provided by BIP!
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
Citations provided by BIP!popularityPopularity provided by BIP!
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
Popularity provided by BIP! 0
Average
Average
Average
This action will publish the selected files and record in Zenodo. Are you sure you want to proceed?