Recent theories for change management correctly acknowledge the role of computer-based technologies as means to (re) design work organisations. However, a high rate of failures in renewing organisations still persist. Such failures have been attributed to a general lack of knowledge and methods to handle the human side of change. The Qualit project updates previous approaches to quality of working life and socio-technical system design, providing an approach that handles, among others, the cognitive aspects of change, devoting a special attention to quality of cognition in change processes.