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Archivio istituzionale della ricerca - Università di Brescia
Conference object . 2009
Data sources: Archivio istituzionale della ricerca - Università di Brescia
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SMEs' Three-step Pyramid: A new Performance Measurement Framework for SMEs

descriptionPublicationkeyboard_double_arrow_right Conference object 01 Jan 2009 Italy English Publisher:Chalmers University of Technology
Authors: COCCA, Paola; ALBERTI, Marco;

handle: 11379/30136

SMEs' Three-step Pyramid: A new Performance Measurement Framework for SMEs

Abstract

The aim of this paper is to develop a new performance measurement framework specifically tailored for effective use in SMEs. In order to determine the most important features of a “good” performance measurement system for a SME, a review of the characteristics of SMEs along with an analysis of the main criticalities of their current performance measurement practice are performed. The framework comprises both a pyramidal structure to organise performance metrics and a procedure that describes how to design, implement and use a performance measurement system in a SME.

Country
Italy
Related Organizations
Keywords

SMEs; Performance Measurement; Structural and procedural framework

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
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