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Bridging the Gap Between Technical and Business Benchmarking

Authors: Francalanci Chiara; Giacomazzi Paolo; Pernici Barbara;

Bridging the Gap Between Technical and Business Benchmarking

Abstract

This paper proposes a methodology that helps understanding and modeling the relationship between business and technical benchmarking in BDT (Big Data Technology) use cases. Technical benchmarks are aimed to help IT managers in making technical decisions by measuring key performance metrics of the underlying BDT infrastructure. Business benchmarks are aimed to associate BDT use cases with measurable business benefits. In principle, making the right technical choices is key to deliver business benefits. However, the relationship between technical and business benchmarking is rarely addressed in previous research, which mostly focuses on either side of benchmarking. This methodology takes a first step towards bridging the gap between technical and business benchmarking. The paper illustrates the methodology and discusses providing pre-liminary evidence gained from a desk analysis.

Country
Italy
Related Organizations
Keywords

Business KPI, technical benchmark, performance metric, Big Data, Big Data Technology, BDT

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Green