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The quality of a website as a communication tool

Authors: Grávalos Macho, David;

The quality of a website as a communication tool

Abstract

Planteando y excluyendo los modelos de negocio basados en internet, se hace interesante partir de una visión pragmática sobre la necesidad de crear una página web como herramienta de comunicación persuasiva. A partir de un hilo argumental lógico se marcan las pautas que permitirán establecer los indicadores de calidad, los cuales, a su vez, comprenden aspectos a nivel estratégico y táctico en su gestión. Valorar y detectar dichos indicadores que hacen posible mejorar un site o comparar varios es objeto de trabajo del comunicador. La reflexión sobre qué se necesita de una página web y para qué, son sus objetivos principales. Dicha reflexión deja abiertas las líneas de actuación necesarias para su correcta utilización y posterior análisis, las cuales serán desarrolladas por separado.

In order to create and manage a Website as a persuasive communication tool, the most important and useful method begins by identifying and excluding all business models based on the Web. Using logical arguments, all of the quality indicators dealing with strategic and tactical aspects in terms of managing a Website will be given. The communicators’ main task is to detect and assess such indicators in order to improve a particular Website or compare various sites. The main objective of the communicators should be to think about those aspects necessary for a Website and why they are needed. This reflection leaves open necessary lines of action for their proper use and analysis, which will be developed separately.

Country
Spain
Keywords

Internet, Arquitectura de la Información, 330, Usability, Persuasive communication, Posicionamiento web, Web Design, Usabilidad, Information Architecture, Persuasión, Diseño web, Accesibilidad, Accessibility, 004, SEO, Web Positioning, Comunicación persuasiva, SEM, Diseño web., Web Design., Psicología de la comunicación

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    popularity
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    influence
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    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Green