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Big Tech in check

News media's watchdog role in the digital age
Authors: Schwinges, A.;

Big Tech in check

Abstract

As Big Tech corporations like Microsoft, Amazon, Meta, Apple, and Alphabet wield growing influence over society, concerns about their accountability remain unresolved. Their transnational operations, financial power, and lobbying efforts have outpaced regulatory mechanisms, creating an accountability gap. This dissertation investigates the role of news media as watchdogs, assessing whether and how they hold Big Tech accountable for their societal impact.Adopting a mixed-methods approach, the dissertation is structured into two parts. The first examines the perceptions of journalists, lobbyists, and news audiences regarding news media’s watchdog role through interviews and surveys. Findings reveal that while journalists acknowledge the importance of accountability reporting, their willingness to adopt an active watchdog stance is influenced by complex relationships with expert sources. Meanwhile, audiences expect stronger media oversight of Big Tech, yet perceive journalism as falling short, affecting trust in news institutions. The second part shifts to a performative lens, analyzing news coverage to assess how journalists frame Big Tech’s role. While media outlets expose and critique Big Tech’s influence, corporations strategically shape public narratives to legitimize their power and align themselves with societal values. A bridging chapter blends perceptual and performative approaches and reflects on the use of reconstruction interviews.To conclude, this dissertation argues that accountability should be understood as a dynamic, communicative exchange. It underscores the need for independent, transparent, and adaptive journalism to maintain its legitimacy and safeguard democratic values.

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Netherlands
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
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