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Empowering Employees in Process-Oriented Organisations

Authors: Potoczek, Natalia;

Empowering Employees in Process-Oriented Organisations

Abstract

Empowerment is one of key management methods in contemporary organizations. The implementation of this method, however, is connected with creation of appropriate organizational conditions. In this article the characteristics of classical function-oriented organizations and contemporary process-oriented ones were presented, then the possibilities of applying empowerment in these organizations were analyzed. Barriers, costs and benefits of empowering employees were identified. The implementation of empowerment proves high competencies of an organization as well as it contributes to their development. Special attention was paid to the speed of making decisions and flexibility of acting and reacting to changing expectations of external and internal customers. Empowerment jest jedną z kluczowych metod zarządzania we współczesnych organizacjach. Wdrożenie metody związane jest jednak z tworzeniem odpowiednich warunków organizacyjnych. W artykule przedstawiono charakterystyki organizacji klasycznych zorientowanych funkcjonalnie i współczesnych zorientowanych procesowo, a następnie zanalizowano możliwości zastosowania w tych organizacjach empowermentu. Zidentyfikowano bariery, koszty i korzyści jakie wiążą się z uprawamacnianiem pracowników. Wdrożenie empowermentu świadczy o wysokich kompetencjach organizacji, a także przyczynia się do ich rozwoju. Szczególną uwagę zwrócono na szybkość podejmowania decyzji i elastyczność działania i reagowania na zmieniające się oczekiwania klientów zewnętrznych i wewnętrznych.

Country
Poland
Keywords

competencies, process organization, empowerment, functional organization, involvement

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    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Green