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Research . 2015
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Understanding the Operations of Freight Forwarders

Authors: Mendoza Alcantara, Alejandra; Fernandes, Ana M.; Hillberry, Russell;

Understanding the Operations of Freight Forwarders

Abstract

Freight forwarders play a key role in moving goods across international borders. They arrange transport, oversee customs clearance on behalf of their clients, and more generally troubleshoot issues that arise while goods are in transit. This paper reports the results from a survey of 153 freight forwarding firms in Serbia. Respondents report on firm characteristics, operational choices, and conditions at the border posts and terminals where imported goods are cleared for release. One key purpose of the study is to investigate operational trade-offs between time and cost that arise when import shipments are in transit. In three of four hypotheticals, respondents suggest that money savings dominate time savings. Responses regarding real operational decisions such as route choices reinforce this finding. Respondents also reported penalty rates for late delivery of import shipments as well as the value of a typical import shipment. From these responses, it is estimated that the contracted value of one additional (unexpected) day of delivery time in Serbia appears to be approximately 1 percent of the value of the underlying shipment.

Country
United States
Related Organizations
Keywords

TRADE FRICTIONS, CERTIFICATE OF ORIGIN, CUSTOMS, PREFERENTIAL TRADE AGREEMENTS, TRANSPORTATION SERVICE, CONTRACTUAL ARRANGEMENTS, CARGO HANDLING, INFRASTRUCTURE, TRANSIT, EQUIVALENT VALUE, CONGESTION, COSTS OF DELAYS, ROAD, CONTRACT OF SALE, ROUTES, DRIVERS, ROUTE, TRANSPORTATION SERVICES, LOGISTICS COSTS, TRANSPORTATION COSTS, FORWARDING, TRADE LOGISTICS, EUROPEAN UNION, FREIGHT FORWARDERS, FOREIGN MARKETS, WAREHOUSING, FREIGHT FORWARDING, TRANSPORT MODE, AIR, SHIPPING, TARIFFS, DELIVERY OF GOODS, COLD STORAGE, PENALTY RATE, DRIVING, INTERNATIONAL TRADE, TRADE FACILITATION, TRADE BARRIER, BORDER AGENCIES, PENALTIES, LIABILITY, TRAVEL, TRADE AGREEMENTS, COST OF DELAY, RULES OF ORIGIN, MODAL TRANSPORT, ACCESS, SHIP, STORAGE, MULTIMODAL TRANSPORT, TYPE OF TRANSPORT, 330, TRAINING, FREIGHT FORWARDER, TRANSPORT SERVICES, INTERNATIONAL CHAMBER OF COMMERCE, POLICY RESEARCH, CARGO, SHIPMENTS, INTERNATIONAL SHIPPING, DELIVERY, SUPPLY CHAINS, INTERNATIONAL BANK, FREIGHT EFFICIENCY, TRANSPORT COSTS, GLOBAL ECONOMY, ADMINISTRATIVE COSTS, RAILROAD, QUALITY, HANDLING, FREIGHT, FREIGHT COSTS, PREFERENTIAL TRADE, AIR TRANSPORT, MARKET VALUE, AGRICULTURAL PRODUCTS, RAIL, CONTRACTUAL OBLIGATIONS, SHIPPING COSTS, LOGISTICS, INSPECTION, TRANSPORT, TRUE, TRANSPORTATION, IMPORTED GOODS, TRADE, EXPORTING COUNTRIES, PORTS, DELIVERIES, CUSTOMS CLEARANCE, PORT, OCEAN FREIGHT, ROAD TRANSPORT, COSTS

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Green