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Repositorio Institucional Universidad EAFIT
Master thesis . 2024
Data sources: Repositorio Institucional Universidad EAFIT
Claim

Medición no invasiva de CSAT mediante técnicas de procesamiento de lenguaje natural

descriptionPublicationkeyboard_double_arrow_right Master thesis 29 Oct 2024 Colombia Spanish; Castilian Publisher:Universidad EAFIT
Authors: Zapata Castaño, Jonathan Stiven;

handle: 10784/34741

Medición no invasiva de CSAT mediante técnicas de procesamiento de lenguaje natural

Abstract

Magíster en Ciencias de Datos y Analítica

Maestría

Country
Colombia
Related Organizations
Keywords

CIENCIA DE LA INFORMACIÓN, Modelos pre-entrenados, Satisfacción del cliente, APRENDIZAJE AUTOMÁTICO (INTELIGENCIA ARTIFICIAL), NLP, MINERÍA DE DATOS, BERT

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    selected citations
    These citations are derived from selected sources.
    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    		 0
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    		 Average
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    		 Average
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    		 Average
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
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