
handle: 10651/18297
Por lo tanto, nos planteamos en este trabajo conocer cómo un entorno de crisis económica ha afectado a las empresas bancarias en cuanto a sus políticas de marketing de relaciones, tratando de relacionar la situación económica de la entidad con sus estrategias de marketing relacional a través de análisis de casos concretos. Además, presentaremos una aproximación empírica que nos permita determinar aquellas entidades que están aplicando un mayor enfoque relacional.
Marketing, Finanzas
Marketing, Finanzas
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