
handle: 10612/25880
[ES] Este trabajo de fin de grado examina el papel estratégico del marketing olfativo dentro del campo más amplio del marketing sensorial. En un mercado cada vez más competitivo y orientado a la experiencia, las marcas buscan generar conexiones emocionales con los consumidores a través de experiencias multisensoriales, siendo el olfato especialmente destacado por su capacidad para activar la memoria, influir en el estado de ánimo y moldear el comportamiento del consumidor. La investigación combina análisis teórico con exploración práctica. Se estudia la evolución del marketing hacia enfoques sensoriales, los mecanismos psicológicos vinculados al olfato y las técnicas empleadas por las marcas para implementar estrategias olfativas. Una encuesta analiza el nivel de conciencia del público, mientras que estudios de caso en sectores como la moda, el lujo, el bienestar y los cafés ilustran cómo el uso de fragancias refuerza la identidad de marca y mejora la experiencia del cliente. Los resultados destacan el poder emocional del olfato, su potencial para aumentar el recuerdo de marca y la intención de compra, así como la importancia de una sensibilidad ética y cultural. El marketing olfativo se presenta como una herramienta sutil pero eficaz para crear experiencias de marca inmersivas y memorables
[EN] This final degree project examines the strategic role of olfactory marketing within the broader field of sensory marketing. In today’s competitive and experience-driven market, brands aim to build emotional connections through multi-sensory experiences, with scent standing out for its ability to trigger memory, influence mood, and shape consumer behaviour. The research combines theoretical analysis and practical investigation. It explores the evolution of marketing towards sensory approaches, the psychological mechanisms behind scent, and the techniques used by brands to implement olfactory strategies. A consumer survey analyses public awareness, while case studies from fashion, luxury, wellness, and café sectors illustrate how fragrance enhances brand identity and customer experience. Results highlight the emotional power of scent, its potential to increase brand recall and purchase intention, and the need for ethical and cultural sensitivity. Olfactory marketing emerges as a subtle yet impactful tool for creating immersive, memorable brand experiences
Marketing, Ethics, Brand experience, Consumer behaviour, Experiential marketing, Emotional branding, Retail strategy, Olfactory marketing, Sensory marketing, Neuroscience
Marketing, Ethics, Brand experience, Consumer behaviour, Experiential marketing, Emotional branding, Retail strategy, Olfactory marketing, Sensory marketing, Neuroscience
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