
handle: 10612/25391
[ES] Este Trabajo de Fin de Grado analiza el papel del marketing experiencial en el desarrollo de destinos turísticos emergentes. A través de una revisión bibliográfica rigurosa, se abordan sus fundamentos teóricos, evolución histórica y aplicaciones en el ámbito turístico. Se estudian conceptos como la economía de la experiencia (Pine y Gilmore) y el marketing sensorial (Schmitt), así como sus implicaciones en la autenticidad, sostenibilidad y diferenciación de los destinos. El trabajo examina también las condiciones geográficas, políticas y económicas que favorecen la emergencia turística. Como parte del análisis aplicado, se estudian tres casos paradigmáticos: Bali, Toscana y Costa Rica. En ellos se demuestra cómo el diseño de experiencias emocionales y simbólicas ha permitido consolidar estos territorios en el sistema turístico internacional. Se concluye que el marketing experiencial actúa como herramienta estratégica que, además de aumentar la competitividad, favorece la conexión emocional con los visitantes y la valorización del patrimonio local.
[EN] This Final Degree Project explores the role of experiential marketing in the development of emerging tourist destinations. Through a rigorous literature review, it addresses its theoretical foundations, historical evolution, and applications in tourism. Key concepts such as the experience economy (Pine y Gilmore) and sensory marketing (Schmitt) are examined, along with their impact on authenticity, sustainability, and destination differentiation. The research also considers geographic, political, and economic conditions that support tourism emergence. As applied analysis, three case studies are explored: Bali, Tuscany, and Costa Rica. These examples show how the emotional and symbolic experience design has helped consolidate their global tourism positioning. The study concludes that experiential marketing serves as a strategic tool to enhance competitiveness, foster emotional visitor connection, and strengthen local cultural heritage.
Marketing, Turismo emocional, Autenticidad, Turismo, Destinos turísticos emergentes, Marketing experiencial, Sostenibilidad, Economía de la experiencia
Marketing, Turismo emocional, Autenticidad, Turismo, Destinos turísticos emergentes, Marketing experiencial, Sostenibilidad, Economía de la experiencia
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