
handle: 10525/2273
In the process of trading, the seller and buyer participate with different initial knowledge about the technical capabilities and about the expected use of the good. This two-side asymmetry affects the success of the negotiation in e -trading. This paper discusses one practical approach to assess information asymmetry and the role of warranty in seller-buyer communication relationship. The presented approach is illustrated with a survey experiment.
information asymmetry, warranty
information asymmetry, warranty
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