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Costos ocultos y sus causas en la implementación de un ERP en una Corporación Autónoma Regional

Authors: Silva Ramírez, Carlos Andrés;

Costos ocultos y sus causas en la implementación de un ERP en una Corporación Autónoma Regional

Abstract

RESUMEN: La necesidad de los directivos por contar con información confiable, oportuna, precisa e integrada ha logrado que la organización se integre en todas sus dependencias, permitiendo diferenciarse de la competencia mediante la implementación de un sistema de Planeación de Recursos Empresariales (ERP), logrando obtener beneficios significativos en la empresa como la reducción de costos y aumento de la productividad a través de esta automatización de datos. La investigación se circunscribe en la línea de investigación de Tecnología Contable establecida por el programa de Contaduría Pública de la Universidad de Antioquia y tiene como objetivo identificar los costos ocultos y sus causas en la implementación de un ERP en una Corporación Autónoma Regional a través de un estudio de caso. La teoría de los Costos Ocultos, planteada por un grupo de profesores en la Universidad de Lyon-Francia, señala que las diferencias presentadas entre el funcionamiento deseado y el real al interior de una organización, afectan el resultado económico de las organizaciones y presentan un control deficiente ya que no son plenamente identificados por los sistemas contables tradicionales. Es muy alta la importancia que la teoría de los costos ocultos centrada en la contabilidad de gestión debe tener en el proceso estratégico, enfatizando que la información sea útil para la toma de decisiones estratégicas, se obtuvo como resultado en la implementación del ERP la clasificación del costo oculto generado por el disfuncionamiento en las etapas de análisis de información, conversión de datos, integración, costos laborales y entrenamiento al personal. ABSTRACT: The need for managers to have reliable, timely, accurate and integrated information has enabled the organization to integrate into all its dependencies, allowing it to differentiate itself from the competition by implementing a Business Resource Planning (ERP) system, managing to obtain significant benefits in the company such as cost reduction and increased productivity through this data automation. The research is circumscribed in the Accounting Technology research line established by the Public Accounting program of the University of Antioquia and aims to identify the hidden costs and their causes in the implementation of an ERP in a Regional Autonomous Corporation through a case study. The theory of Hidden Costs, raised by a group of professors at the University of Lyon-France, points out that the differences presented between the desired and actual functioning within an organization, affect the economic performance of organizations and present a control poor as they are not fully identified by traditional accounting systems. The importance that the hidden cost theory focused on management accounting must have in the strategic process is very high, emphasizing that the information is useful for strategic decision-making. The classification of the hidden cost generated by the dysfunction in the stages of information analysis, data conversion, integration, labor costs and staff training.

Country
Colombia
Keywords

http://id.loc.gov/authorities/subjects/sh2011002664, Enterprise resource planning, Managerial accounting, Tecnología de la información, Planificación de recursos empresariales, 330, Contabilidad de costos, Contabilidad administrativa, Cost accounting, Costos ocultos, Information technology

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
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Green