
handle: 10419/49186
Marketing concept is widely applied in the contemporary conditions of business operations at the tourist market. However traditional marketing concept is more and more subjected to essential changes, firstly through strategic orientation of tourist companies and tourist destinations which are focused at developing relationships with potentional consumers as well as at maintaining and improving relationships with active consumers and stakeholders at the market.This paper is dealing with pointing out essential differences between traditional and relationship marketing, as well as analysing fields of activities in which key changes towards need for relationship marketing implementation are taking place and will take place.
ddc:330, quality, satisfaction, benefits, relationship marketing, relationship marketing; consumer loyality; quality; satisfaction; benefits, consumer loyality, jel: jel:M30, jel: jel:M31
ddc:330, quality, satisfaction, benefits, relationship marketing, relationship marketing; consumer loyality; quality; satisfaction; benefits, consumer loyality, jel: jel:M30, jel: jel:M31
| citations The total number of citations received by all articles of the researcher of interest. | 5 | |
| popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network. | Average | |
| influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | Average | |
| impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network. | Average |
