Powered by OpenAIRE graph
Found an issue? Give us feedback
EconStorarrow_drop_down
EconStor
Conference object . 2021
Data sources: EconStor
EconStor
Research . 2020
Data sources: EconStor
versions View all 2 versions
addClaim

Consumer Sentiment During the COVID-19 Pandemic

Authors: Bui, Dzung; Dräger, Lena; Hayo, Bernd; Giang Hong Nghiem;

Consumer Sentiment During the COVID-19 Pandemic

Abstract

This paper uses the COVID-19 pandemic as a case study to investigate the direct and indirect effect of beliefs of others on respondent's own beliefs and on their individual consumer sentiment. In a new online consumer survey with randomized control trials (RCTs) in Thailand and Vietnam, we present randomized subgroups of respondents in both countries with information treatments showing cross-country measures of average beliefs from other surveys. The two countries are interesting cases since Thailand ranks lowest in the cross-country survey on approval rates for the government's reaction to the pandemic, while Vietnam has the highest approval rates. This is our ftrst information treatment, which is on average viewed as good news in Vietnam and as bad news in Thailand. In the second treatment, we show evidence of cross-country average appropriateness ratings of the general public's reaction to the pandemic. This treatment is more symmetric across countries, since both approval rates are relatively similar and lie in the middle of the distribution, rather than in the tails. On average, respondents in our survey view this treatment as neutral. Our results suggest that the information treatments only weakly affect consumer sentiment. We only ftnd signiftcant treatment effects in Vietnam, which suggest that both treatments are viewed as positive news in comparison to the control group. However, consumer sentiment in Vietnam is strongly affected by both treatments when they go against respondents' previously held beliefs.

Keywords

randomized control trial (RCT), second-order beliefs, I18, ddc:330, H12, I12, COVID-19, macroeconomic expectations, Thailand, Consumer sentiment, government trust, E71, Vietnam, survey experiment, Z18

  • BIP!
    Impact byBIP!
    selected citations
    These citations are derived from selected sources.
    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    0
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Average
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Average
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Average
Powered by OpenAIRE graph
Found an issue? Give us feedback
selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Related to Research communities
Upload OA version
Are you the author of this publication? Upload your Open Access version to Zenodo!
It’s fast and easy, just two clicks!