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Master thesis . 2016
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Comprometimento organizacional e satisfação: um estudo de perfis de comprometimento dos Fuzileiros da Armada Portuguesa

Authors: Lima, André Neves;

Comprometimento organizacional e satisfação: um estudo de perfis de comprometimento dos Fuzileiros da Armada Portuguesa

Abstract

As práticas nas organizações militares e as características contextuais dos militares constituem enorme potencial para as ciências sociais. Neste estudo investigou-se a Satisfação no Trabalho por facetas e o Comprometimento Organizacional com base numa abordagem multidimensional e numa perspetiva de perfis dos militares. Pretendeu-se verificar como se posiciona a satisfação nos perfis identificados e se há ou não diferenças de satisfação entre os perfis. O estudo é composto por uma amostra de 331 militares do Corpo de Fuzileiros. Para recolha de dados utilizou-se os questionários de satisfação interna, adotado pelo Sistema de Gestão de Recursos Humanos da Marinha e composto por seis dimensões e um questionário que mede o comprometimento organizacional através de três subescalas. Através de análise de cluster identificou-se seis perfis de comprometimento diferentes. Os resultados são variados e permitiram analisar as relações estabelecidas entre os perfis identificados e os diferentes níveis de satisfação de cada um deles. Os perfis de indivíduos não comprometidos e dominante calculativos apresentaram os resultados mais baixos de satisfação com a generalidade das facetas medidas. Também, conforme esperado, os perfis dos indivíduos fortemente comprometidos demonstraram os resultados mais elevados de satisfação. Por outro lado, verificou-se que os indivíduos afetivamente ligados à organização são os menos satisfeitos com as diferentes facetas medidas. O presente estudo proporcionou uma análise em que se concluíram algumas inconsistências acerca do conhecimento generalizado entre o relacionamento da satisfação no trabalho com perfis de comprometimento organizacional, sugerindo uma orientação de pesquisas futuras para uma melhor compreensão acerca do complexo relacionamento dos constructos em estudo.

The practices in the military organizations and the military contextual characteristics hold a serious potential for the social sciences. In this study it’s investigated the facets of Job Satisfaction and the Organizational Commitment in a multidimensional boarding base and in a military profiles perspective. It is intended to observe how does the satisfaction poses into the identified profiles and if is there any differences between the profiles. The study is composed by a sample of 331 militaries of Corpo de Fuzileiros. For data collect it was used the internal job satisfaction survey, adopted by Marinha human resources system and it’s composed by six dimensions of satisfaction. For Organizational Commitment it was used a questionnaire which has three subscales. Using cluster analyses it was identified six different profiles groups of organizational commitment. The results are varied and allow analyzing the established relationships between the profiles identified and the distinct satisfaction levels observed. The non commited and calculative dominant profiles shown the lowest scores with the generality facets of satisfaction measured. Also, as expected, the fully committed individual’s profiles showed the highest scores of satisfaction. On the other hand, it was found that the individuals affectively linked to the organization are the less satisfied with the different satisfaction facets. The present study provided some kind of analyze concluding some inconsistencies about the generalized knowledge between the relationships of job satisfaction and organizational commitment profiles, suggesting new guide lines for future research to better understand of this two constructs.

Dissertação de Mestrado em Politicas de Desenvolvimento em Recursos Humanos

N/A

Country
Portugal
Keywords

Profiles of organizational commitment, Satisfação no trabalho por facetas, Military context, Organizational commitment, Comprometimento organizacional, Contexto militar, Perfis de comprometimento organizacional, Facets of Job satisfaction

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
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