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Master thesis . 2016
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Força da gestão dos recursos humanos, compromisso organizacional e comportamentos de cidadania organizacional

Authors: Morais, Ana Raquel de Oliveira;

Força da gestão dos recursos humanos, compromisso organizacional e comportamentos de cidadania organizacional

Abstract

Nowadays, one of the major concerns in the human resources area, is the link between Human Resource Management (HRM) practices and organizational performance. In this context, the concept of "Human Resources Strength" (HRS) emerged, which focuses on practices that communicate distinctive, consistent and consensual messages to employees (Bowen & Ostroff, 2004). Another concept related to the performance of affective commitment and organizational citizenship behaviors is defined as a link of employees to the organization and may be associated to positive effects, both for employees and to the organization itself. As well as the practices, HRS and the organizational environment perception have also been established as an impulse for the demonstration of commitment by the employees. So, the purpose of this study is to contribute to the understanding of the relationship between HRS, climate and HRM practices on affective commitment. This research also aims at demonstrating that certain practices contribute to the affective commitment and it contributes to enhance organizations work behaviors. It is also important to mention that in order to achieve a positive bond between these constructs and good organizational performances both horizontal (between HRM practices) and vertical (between the practices and strategy) alignments are of utmost importance. We assume that having strong and consistent HRS and HRM practices we can assure these two types of alignment, such as the commitment.

Atualmente, um dos aspetos que preocupa a GRH é a ligação entre as práticas e o desempenho organizacional. Neste âmbito, emergiu o conceito de ?Força da GRH? (FGRH), que se foca nas práticas que transmitem mensagens distintivas, consistentes e consensuais aos colaboradores (Bowen & Ostroff 2004). Um outro conceito relacionado com o desempenho e a demonstração de comportamentos de cidadania organizacional é o de compromisso afetivo, definido como o vínculo dos colaboradores à organização, podendo estar associado a efeitos positivos, quer para os colaboradores, como para a própria organização. Tal como as práticas, também a FGRH e a perceção do clima organizacional, tem sido estabelecida como impulso para a demonstração de compromisso afetivo. Neste sentido, o objetivo deste estudo é o de contribuir para o entendimento da relação entre os conceitos supramencionados, demonstrando que determinadas práticas induzem ao compromisso afetivo, proporcionando comportamentos de trabalho benéficos para as organizações. Importa ainda salientar, que para a existência de uma ligação positiva entre estes constructos e se atinjam bons desempenhos organizacionais, é de extrema importância, um alinhamento a nível horizontal (entre as práticas GRH) e vertical (entre práticas e estratégia). Em suma, admitimos que perante uma FGRH forte e práticas GRH consistentes é possível garantir estes dois tipos de alinhamento, tal como o compromisso.

Mestrado em Gestão de Recursos Humanos

Country
Portugal
Keywords

Affective Commitment, Práticas de Gestão dos Recursos Humanos, Compromisso Afetivo, Comportamentos de Cidadania Organizacional, Human Resource Strength, Climate, Organizational Citizenship Behaviors, Clima, Human Resource Practices, Força da Gestão dos Recursos Humanos

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
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