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Millennials brand awareness

Authors: Capelo, Inês Ribeiro dos Santos;

Millennials brand awareness

Abstract

The present work aims at identifying Portuguese Millennials’ characteristics and uses them to create guidelines brands should use when it comes to successfully engaging with this generation in Portugal. A literature review about Millennials and Brand Awareness has been conducted so a research model could be created. The new 3 Cs of Millennials Brand Awareness model identify Content & Creativity, Customer Engagement and Cause-Related Marketing as central pillars brands should considerer when targeting Millennials. Data to test the model was collected through a web-based questionnaire regarding Millennials and Non-Millennial respondents so both generations could be compared. Results show that not all the pillars tested gave the expected results as some of them seem to be more significant and therefore more efficient when connecting to Generation X. Although a lot has been written about Millennials, this study is the first effort on trying to draw a Portuguese reality and test if the existing literature regarding other nationality Millennials can be applied to Portugal. Findings provide useful insights on the Portuguese reality for all firms targeting Millennials and aiming to engage with them. Still, findings should be further verified and lead to new research so stronger guidelines can be identified.

Country
Portugal
Related Organizations
Keywords

Brand equity, Domínio/Área Científica::Ciências Sociais::Economia e Gestão, Customer engagement, Co-creation, Cause-related marketing, Brand awareness, Millennials, Generation Y

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download
selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
views
OpenAIRE UsageCountsViews provided by UsageCounts
downloads
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140
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