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Part of book or chapter of book . 2026
License: CC BY NC ND
Data sources: GREDOS
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Sistemas de Calidad Aplicados a los Aeropuertos

descriptionPublicationkeyboard_double_arrow_right Part of book or chapter of book 29 Jan 2026 Spain Spanish; Castilian Publisher:ACCI (Asociación Cultural y Científica Iberoamericana)
Authors: López-Lázaro, Antonio; Garrido Prada, Pablo; Morcillo Ortega, Patricio;

handle: 10366/169360

Sistemas de Calidad Aplicados a los Aeropuertos

Abstract

[ES]El capítulo describe los sistemas de gestión de la calidad comúnmente aplicados en la gestión de aeropuertos. Incluye una descripción detallada del Modelo EFQM de Excelencia en la gestión de aeropuertos, así como las encuestas ASQ (Airport Service Quality).

Country
Spain
Related Organizations
Keywords

EFQM, Calidad aeroportuaria, 5909.01 Gestión Administrativa, Sistemas de gestión de la calidad, 5311 Organización y Dirección de Empresas

  • BIP!
    Impact byBIP!
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    These citations are derived from selected sources.
    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    		 0
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    		 Average
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    		 Average
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    		 Average
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
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