According to major research studies, 50 percent of all distributed data processing is really distributed document delivery. Up to 70 percent of all telephone calls do not reach the intended party, resulting in what has been aptly called, "telephone tag." Electronic mail is a rapidly emerging technology using computers and telecommunications networks to transmit notes, messages and documents instantaneously. Online information systems for document management, distribution and retrieval is an area of electronic mail far more powerful. Computer teleconferencing, as it is often called, allows for ongoing meetings online with persons from remote locations without regard to time zone limitations. This article will focus on the definitions of computer teleconferencing and other new "online" technologies, and how they will impact document development, management and distribution. It is based on the author's presentation at the 1983 NMA Annual Conference & Exposition in Philadelphia.