
This article is an excerpt from chapter 11 of Mr. Bennett's book, entitled Improving Management Performance in Health Care Institutions: A Total Systems Approach (Chicago: American Hospital Association, 1978). Both group and individual strategies that not only assist in solving problems but also provide opportunities for upgrading organizational and managerial performance are discussed.
Hospital Administration, Administrative Personnel, Humans, Problem Solving, Group Processes
Hospital Administration, Administrative Personnel, Humans, Problem Solving, Group Processes
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