Research has shown that significant numbers of the Irish population are drinking alcohol and using substances in a manner that puts them at risk for health and other consequences. The National Drugs Rehabilitation Implementation Committee (NDRIC) places particular importance on services across the four tiers engaging service users in their treatment and rehabilitation journey. Service providers from all tiers, when working with drug and alcohol users, should be aware of the importance of their role and those of other services within the continuum of care. We work with a population of people who experience significant social isolation and present with complex psychosocial problems. SAOR II provides an evidence based framework for screening and brief intervention for problem alcohol and substance use regardless of the service that they access.