
Re-engineering of the process to deliver laboratory services to patients is essential to meet the pressures for patient-focussed care and cost control. Re-engineering requires that laboratory staff abandon their current thinking and assumptions about organization, roles, procedures, skills and tools to focus on a totally new way of delivering value to the patient. The rewards are high for the organization. The risks must be managed by following a proven approach. The opportunities for personal development are exciting.
Leadership, Product Line Management, Task Performance and Analysis, Workforce, Psychology, Industrial, Planning Techniques, Consumer Behavior, Efficiency, Organizational, Laboratories, Hospital, Organizational Innovation
Leadership, Product Line Management, Task Performance and Analysis, Workforce, Psychology, Industrial, Planning Techniques, Consumer Behavior, Efficiency, Organizational, Laboratories, Hospital, Organizational Innovation
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