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Experiência sensorial: As cores e embalagens

Authors: Marino, Rita Neves Matos Relvas;

Experiência sensorial: As cores e embalagens

Abstract

O ser humano consegue compreender tudo aquilo que o rodeia através dos cinco sentidos: visão, audição, olfato, tato e paladar. A presente dissertação aborda o tema da experiência sensorial e visa conhecer o impacto dos estímulos sensoriais na decisão de compra. O marketing sensorial tem como objetivo influenciar a perceção dos consumidores e para isso utiliza estratégias/experiências multissensoriais que têm por base os cinco sentidos. Com base neste conhecimento, as marcas devem utilizar estas estratégias para captarem os consumidores. Tendo como objetivo perceber qual a importância de alguns critérios que constam nas embalagens e que efeitos despoletam nos consumidores para os incentivarem a tomar uma decisão de compra, foi definida a seguinte questão como ponto de partida deste estudo “Qual o impacto dos estímulos sensoriais na decisão de compra?”. Foi efetuada uma pesquisa descritiva assente na construção de modelos de regressão linear destinados a testar as hipóteses cuja validade foi testada através de modelos de correlação. Face ao exposto tencionou-se perceber qual a importância de alguns critérios que constam nas embalagens e que efeito despoletam nos consumidores para os incentivarem a tomar uma decisão de compra. Foi possível constatar que existem alguns estímulos, como a luminosidade, arrumação do local, experimentação e material da embalagem, que são importantes na decisão de compra. Para além disso, existem determinados critérios presentes nas embalagens, tais como a marca, preço, forma/tamanho e a informação presente, que também são importantes na decisão de compra.

The human being can understand everything that surrounds him through the five senses: vision, audition, smell, tact and taste. The present thesis addresses the topic of sensory experiences and aims to understand the impact of sensory stimuli on purchase decisions. The objective of sensory marketing is to influence the consumers' perception and, with that in mind, use multi-sensorial strategies and experiences based on the five senses. Having this knowledge, brands use such strategies to attract consumers. The goal is to understand the importance of some criteria present in the products and the effects triggered on the consumers to influence their purchase decision. The following question was defined as this study's starting point: "What is the importance of sensory stimuli in the purchase decision?". A descriptive research was made based on the construction of linear regression models to test the hypotheses whose validity was tested through correlation models. Given the above, it is intended to understand the importance of some criteria that appear on the packaging and what effect they trigger on consumers to encourage them to make a purchase decision. It was possible to observe some stimuli, such as brightness, tidiness of the place, experimentation and packaging material, which are essential in the purchase decision. In addition, specific criteria are present in the packaging, such as the brand, price, shape/size, and the information present, which are also crucial in the purchase decision.

Country
Portugal
Keywords

Domínio/Área Científica::Ciências Sociais::Economia e Gestão, M30, M31, M Business administration and business economics - Marketing - Accounting - Personnel economics, Cores, Estímulos, Stimulus, Embalagem -- Packing, Sensory marketing, Colours, Marketing sensorial

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
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