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El desistimiento unilateral : facultad del consumidor

The unilateral withdrawal : right of the consumer
Authors: Martín Briceño, María Rosario;

El desistimiento unilateral : facultad del consumidor

Abstract

La Ley 3/2014, de 27 de marzo, ha modificado el Real Decreto Legislativo 1/2007, de 16 de noviembre, de Defensa de los Consumidores y Usuarios. Razón: la Directiva 83/2011, del Parlamente Europeo y del Consejo, de 25 de octubre, sobre los Derechos de los Consumidores, ha derogado la Directiva 577/1985, de 20 de diciembre, sobre contratos fuera del establecimiento mercantil del empresario, así como la Directiva 7/1997, de 20 de mayo, relativa a los contratos a distancia, y se ha adaptado a nuestro ordenamiento. De este modo se ha extendido el plazo de ejercicio del derecho de desistimiento, un derecho que extingue las obligaciones de las partes de ejecutar el contrato o de celebrarlo cuando el consumidor ha realizado una oferta. Para facilitar su ejercicio se ha introducido un modelo de formulario-tipo de desistimiento que el consumidor podrá completar incluso on-line a través de la página web del empresario. Aunque se sigue manteniendo el principio de libertad de forma para que aquel pueda desistir mediante una carta, llamada telefónica o simple devolución de los bienes recibidos. Ahora bien, recaerá sobre él la carga de la prueba

The Law 3/2014, of 27 March, modified the Royal Legislative Decree 1/2007, of 16 November, about Consumers and Users Defense. Reason: the Directive 2011/83/EU of the European Parliament and of the Council, of 25 October, on Consumers Rights, repealed Council Directive 85/577/EEC, of 20 December, to protect the consumer in respect of contracts negotiated away from business premises and Directive 97/7/EC, of 20 May, of the European Parliament and of The Council, on the protection of consumers in respect of distance contracts, and it has been adapted to our legal system. The period to withdraw is longer than before and the exercise of this right shall terminate the obligations of the parties to perform the contract or to conclude the distance or off-premises contract, in cases where an offer was made by the consumer. To facilitate its exercise the consumer may use a model withdrawal form and has the option to electronically fill in it on the trader`s website. He may withdraw using a letter, a telephone call or returning the received goods as well. But the burden of proof of exercising the right of withdrawal shall be on the consumer

1. INTRODUCCIÓN. 2. LA FACULTAD DE DESISTIMIENTO. 2.1. Ámbito de aplicación. 2.2. ¿Plazo de reflexión, derecho de arrepentimiento, revocación o vicio del consentimiento? 2.3. Régimen jurídico. 2.3.1. Ejercicio. 2.3.2. Plazo. 2.3.3. Efectos. 3. CONCLUSIONES

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Spain
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Keywords

Directiva comunitaria, CIENCIAS JURÍDICAS, Derecho, Desistimiento unilateral, Contrato, Empresario, Consumer, Ciencias jurídicas, Trader, Consumidor, Unilateral withdrawal, EU directive, Contract, Law

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selected citations
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This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
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