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aDResearch ESIC International Journal of Communication Research
Article . 2021 . Peer-reviewed
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Marketing Experiencial, Sensorial y Olfativo: Una revisión de la literatura

Authors: Lidia Higueras Medina; Raúl Gonzalo Riesco; Natividad Crespo Tejero;

Marketing Experiencial, Sensorial y Olfativo: Una revisión de la literatura

Abstract

Reach of the review: This document focuses primarily on the scope of Experiential and Sensory Marketing, as well as the techniques and methodologies used in both disciplines to appeal to consumer insights. It also defines the perspective of Olfactory Marketing, specifying the essential aspects that this subject provides both on a functional and emotional level. Finally, it provides an approach to the concept of the Odotype and its potential application. Period of the publications reviewed: Those publications that, between 1973 and 2020, under a scientific and empirical basis, advocate the business trend based on the generation of unique experiences through a sensory signature are analysed. Origin and types of documents reviewed: Articles published in scientific journals, obtained from the database ‘Web of Science,’ are used. Authors’ contributions to the publications analysed: The review carried out shows that, despite a wide variety of articles on Experiential and Sensory Marketing, there is a certain time gap in the publications, as the date of these is prior to 2010. With regard to Olfactory Marketing, the importance of smell within Sensory Marketing is endorsed, and the use of the odotype as a tool to improve a company’s brand identity is considered. Conclusions on the lines of research studied: The spectrum covered by Experiential Marketing proposes a wide margin of action both in brand positioning and consumer moments of truth, as well as in the practices carried out in commercial spaces. In this respect, the five senses play a fundamental role. However, it is worth highlighting an evident «gap» in the research literature about the direct application of Olfactory Marketing and the odotype to the techniques of promotion and brand recognition of today.

Keywords

marketing olfativo, H, marketing sensorial, recuerdo de marca, marketing experiencial, Communication. Mass media, Social Sciences, odotipo, P87-96

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    3
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Top 10%
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
3
Top 10%
Average
Average
gold