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Documentation technologies in the electronic document management system of the public sector of Ukraine

Authors: Inna Kononenko; Yurii Liashchenko;

Documentation technologies in the electronic document management system of the public sector of Ukraine

Abstract

The purpose of the study was to comprehensively investigate documentation technologies in electronic document management systems of the public sector of Ukraine, with an emphasis on their legal, technical, and organisational interaction. Methodologically, the research was based on an integrated approach, including comparative legal analysis of legislation, content analysis of state information systems, structural, functional, and statistical methods, which were used to study the practical implementation of digital document management in Ukraine. As a result, it was established that the regulatory framework of Ukraine creates sufficient conditions for the functioning of electronic document management, but in practical terms there is a significant fragmentation in the application of metadata standards and exchange protocols. Analysis of the technological infrastructure has shown that the main document management systems differ in the level of security, integration and compatibility with state platforms, which leads to the emergence of information barriers between institutions. Structural and functional analysis revealed that the Trembita system became the central link of interagency interaction, but simultaneously increased the risks of cyber-attacks, as evidenced by the increase in incidents in 2024 by 69.8%. The use of content analysis showed that the Diia and Prozorro systems have provided an increase in digital trust of citizens, but remain vulnerable to problems of authenticity of electronic documents and stability of long-term storage. The data obtained also showed that the introduction of cloud technologies, artificial intelligence, and blockchain audit are factors for future improvement of transparency and efficiency of state document management. The conclusions indicate that documentation technologies are becoming the main tool not only for digitalising administrative processes, but also for building trust between the state and society. The practical significance of the study lies in the possibility of using the results obtained to develop public strategies for digital integration, optimise document flow, and create a single electronic document management platform in accordance with European standards

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Powered by OpenAIRE graph
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
gold