From a California courtroom to the boardroom of one of the world’s most prominent real estate accreditation bodies, legislation and regulations are being put in place to address the conflict of interest issue in commercial real estate, in both the US and the UK. These decisions, along with pressure from various other sources, are placing greater limits and requirements on dual agency firms, such that the entire practice may ultimately be threatened. As the industry slowly evolves to rectify the problem and take action to protect the interests of tenants, landlords and brokers alike, corporate real estate (CRE) professionals need to be aware of the potential for conflicts of interest and take the steps necessary to ensure that they receive the highest degree of unbiased service from their brokers.