Introduction: Mourning (ICD10 Z63.4) is an experience linked to the human life experience, which although being a normal reaction can be a trigger for various psychopathologies. In the protocol of action of our Palliative Care Unit, telephone contact with caregivers is established one month after death with a semi-structured intervention to prevent maladaptive duels. The objective of this study is to reveal the need that caregivers have for more structured care, one month after the death of their family member or their dependents. Material and methods: Transversal descriptive observational study. In which the results of the calls made between the months March 2016 to July 2017 were analyzed. As a result of the call, and variable of interest of the study, three possible outcomes were collected: No need for intervention, Face-to-face interview or Attempt of failed communication. Results: A total of 304 calls were made, 222 being effective, that is, 73% of the caregivers were contacted. Of these, 92.4% were considered to have no need for intervention and 7.65% were offered a deeper intervention, such as a personal interview. Conclusions: In a situation of expected mourning, the vast majority of the population reacts and resolves through their community resources.