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Article . 2015 . Peer-reviewed
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INNOVACIÓN ABIERTA Y CALIDAD: ¿COMPLEMENTARIEDAD?

Authors: DAINELIS CABEZA PULLES; MARIA ISABEL ROLDAN BRAVO;

INNOVACIÓN ABIERTA Y CALIDAD: ¿COMPLEMENTARIEDAD?

Abstract

RESUMEN: La adopcion de la innovacion abierta en una organizacion requiere de un contexto organizacional que haga posible la permeabilidad de sus fronteras al conocimiento externo. Este trabajo plantea la complementariedad entre las practicas de gestion de la calidad total y las de innovacion abierta en un modelo teorico. Para ello, hemos revisado la literatura que analiza la relacion entre calidad e innovacion encontrando un debate en la comunidad cientifica al respecto. Es por ello, que en primer lugar, hemos intentado poner orden al mismo analizando y sistematizando la literatura seminal y mas reciente y relevante al respecto en el periodo comprendido entre 1988-2015. Se han revisado articulos cientificos indexados por JCR Science Edition y JCR Social Sciences Edition. Dicha revision nos ha llevado a sostener la relacion entre calidad e innovacion en terminos relativos dado el caracter multidimensional de ambos. En base a dicha revision, y ante la ausencia de literatura que relacione calidad e innovacion abierta, hemos propuesto un modelo teorico que relaciona las practicas de liderazgo, gestion de recursos humanos y orientacion al cliente, propias de la gestion de la calidad total, con las de innovacion abierta. Palabras clave: calidad, innovacion cerrada, innovacion abierta, inside-out open innovation, outside- in open innovation.

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    influence
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
bronze