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image/svg+xml Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao Closed Access logo, derived from PLoS Open Access logo. This version with transparent background. http://commons.wikimedia.org/wiki/File:Closed_Access_logo_transparent.svg Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao International Journa...arrow_drop_down
image/svg+xml Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao Closed Access logo, derived from PLoS Open Access logo. This version with transparent background. http://commons.wikimedia.org/wiki/File:Closed_Access_logo_transparent.svg Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao
image/svg+xml Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao Closed Access logo, derived from PLoS Open Access logo. This version with transparent background. http://commons.wikimedia.org/wiki/File:Closed_Access_logo_transparent.svg Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao
International Journal of Management Cases
Article . 2011 . Peer-reviewed
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ATTRIBUTS OF TOURIST DESTINATION AS DETERMINANTS OF TOURIST PERCEIVED VALUE

Authors: Pandža Bajs, Irena;

ATTRIBUTS OF TOURIST DESTINATION AS DETERMINANTS OF TOURIST PERCEIVED VALUE

Abstract

The perception of value is governed by perceived quality and perceived costs, but also by product and service attributes. From the whole set of different attributes customer evaluates only a few of them, so it is important to define which attributes are the significant for customer's perception. The problem of defining the most important attributes lies in the extreme subjectivity of the concept of perceived value and the fact that every consumer has in mind a different set of attributes by which evaluates the product or service. Conducting the research on how customers perceive the value of firm's offer and which attributes are the relevant for most customers, could be the most significant research in the process of creating competitive advantages of companies. Tourist destination is a specific product composed of complexes of different attributes offered to tourists. The main research question is which attributes of tourist destination are the most important for the tourists' perception and how they will evaluate the destination in comparison with other visited destinations. Customers' perception is intangible construct and difficult to define, so it is important to conduct qualitative research to determine which attributes of tourist destination are the most important for tourists' perception.

Country
Croatia
Keywords

tourist destination, customer' perception, tourist destination; customer' perception

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    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
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    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
6
Average
Average
Average
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