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Revista Inovação, Projetos e Tecnologias - IPTEC
Article . 2018 . Peer-reviewed
Data sources: Crossref
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O Impacto do Endomarketing nas Organizações

Authors: Paulo Bruno Rodrigues da Silva; Antonio Carlos Estender;

O Impacto do Endomarketing nas Organizações

Abstract

Este trabalho se propoe a compreender as percepcoes dos stakeholders sobre marketing e recursos humanos para a aplicacao pratica de endomarketing, o trabalho visa tambem solucionar problemas especificos, no caso, o impacto do endomarketing nas organizacoes. O objetivo e discutir os impactos e demonstrar os beneficios do endomarketing nas organizacoes. O trabalho foi realizado por meio de estudo de caso unico, em uma empresa do setor de pesquisa clinica, onde foram realizadas 20 entrevistas de natureza qualitativa e exploratoria, sendo a coleta de dados efetuada por meio de questionarios destinados aos stakeholders. Observou-se que os principais resultados foram uma menor taxa de rotatividade, acesso facil as informacoes tecnicas, reducao de custos em cursos e a tentativa de implementacao de uma ferramenta que permitisse o facil acesso as informacoes tecnicas. Diante do exposto as implicacoes mais relevantes foram que por motivos de ser uma empresa multinacional, a estrutura ainda tem certas inflexibilidades ao implantar estrategias como o endomarketing, ou simplesmente elaborar uma ferramenta que permita o acesso e compartilhamento do conhecimento e informacoes tecnicas, algumas outras implicacoes puderam ser vistas no que se diz respeito a falta de integracao da area de Recursos Humanos e para com os colaboradores e outras areas.

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    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
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    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
1
Average
Average
Average
gold