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https://doi.org/10.54941/ahfe1...
Article . 2024 . Peer-reviewed
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Solid-enabled personal online data stores: uncovering UX implications for online data management

Authors: Theys, Tim; Haegemans, Tom; Mechant, Peter; Bourgeus, August; Saldien, Jelle;

Solid-enabled personal online data stores: uncovering UX implications for online data management

Abstract

Enhanced transparency, control, and usability in online data management systems are in greater demand due to the challenges users face in tracking who accesses and stores their online personal data. In response, the W3C web standard Solid (Social Linked Data) provides users with data vaults to address these issues. This transformation in how individuals interact with their personal data online through data vaults also presents new challenges in UX design. This paper presents an exploratory usability testing study (n=10), during which participants created and interacted with a data vault within a job application context, aimed at identifying how data vaults impact the user experience. Our study uncovered three key factors introducing UX challenges associated with Solid-enabled data vaults (1) users’ mental models shaping expectations, (2) fears, doubts and the mitigating role of brand trust, and (3) a challenge of explainability rather than usability. These empirically derived factors were analysed through established theoretical frameworks on mental models, technology acceptance, and human-data interaction, enabling the formulation of practical implications and future research topics to address these challenges.

Country
Belgium
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Keywords

Technology and Engineering

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    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Average
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
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Powered by OpenAIRE graph
Found an issue? Give us feedback
selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
1
Average
Average
Average
Green