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Documentación de las Ciencias de la Información
Article . 2024 . Peer-reviewed
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Hábitos de uso y nivel de satisfacción de los usuarios frente a los agregadores de noticias chinos

Authors: Mingzhu Li; Alejandro Morales-Vargas; Rafael Pedraza-Jiménez;

Hábitos de uso y nivel de satisfacción de los usuarios frente a los agregadores de noticias chinos

Abstract

Los agregadores de noticias han aumentado su presencia en el ecosistema mediático de China, especialmente a través de los dispositivos móviles. Estas plataformas se han convertido en el principal canal de adquisición de informaciones para la ciudadanía. Este estudio tiene como objetivo principal conocer los hábitos de uso de los usuarios de estas herramientas en ese país, y contrastarlos cona las características, funcionalidades y servicios presentes en estos agregadores. Tras aplicar una encuesta en línea con 474 respuestas válidas, el resultado muestra los perfiles de usuarios chinos, las tendencias generales de uso y la frecuencia con que se utilizan las diferentes opciones de estas aplicaciones. Estos hallazgos pretenden ser un punto de partida para detectar oportunidades de mejora para la calidad de servicio y la experiencia que brindan los agregadores de noticias.

Keywords

Experiencia de usuario, Calidad web, Encuesta de satisfacción, Instrumento de evaluación, Estudio de usuarios, Agregadores de noticias, Bibliography. Library science. Information resources, Z

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
gold