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Journal of the Medical Library Association
Article . 2018 . Peer-reviewed
License: CC BY
Data sources: Crossref
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PubMed Central
Article . 2018
Data sources: PubMed Central
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Creating “wizards” on the library’s website

Authors: Berika Williams; Debra Berlanstein;

Creating “wizards” on the library’s website

Abstract

Objectives: The library website is the virtual front door to the variety of services that the authors’ library offers. Library staff found confusion arose focused on two areas: how to reserve rooms in the library and how to reuse images using best practices. Two interactive forms were created that would hide and reveal content based on choices and lead the patron to answers.Methods: Brainstorming meetings were held to create a flow chart that identified the specific questions to be answered that would lead users to a logical answer. Once the correct flow was created, we approached each of these challenges by creating a custom module decision tree, using code through Drupal’s application programming interface (API) for forms.Results: The image reuse decision tree went live on the library website on February 17, 2017, and the room reservation wizard went live on August 27, 2017. By the end of the spring 2018 semester on May 18, 2018, the room reservation wizard had been accessed 1,945 times and risen to number 7 on the list of top-accessed website pages, and the image reuse wizard had been accessed 484 times.Conclusions: The popularity of both the decision tree pages is exciting. Both “wizards” have empowered users to find an answer to their questions virtually, especially during nonbusiness hours.This article was selected by the Virtual Projects Advisory Committee of technology experts after an annual call for projects in MLA-FOCUS and announcements to encourage submissions from all types of libraries.

Related Organizations
Keywords

Internet, Drupal, Libraries, Medical, Decision Tree, R, Bibliography. Library science. Information resources, Virtual, Computer Communication Networks, Library Services, User-Computer Interface, Virtual Projects, Data Display, Medicine, Humans, Wizard, Help, Z

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    popularity
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    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
1
Average
Average
Average
Green
gold