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Technostress Creators in the Workplace: A Literature Review and Future Research Needs in Accounting Education

Authors: Naqiah Binti Awang; Fatin Adilah Razali; Mohd Abdullah Jusoh; Shafinaz Lyana Abu Talib;

Technostress Creators in the Workplace: A Literature Review and Future Research Needs in Accounting Education

Abstract

In these modern times, technology has changed almost all aspect of our lives, regardless of personal life, business or education. Technology has transformed the way people work since it is a tool for making people's working and personal lives more efficient. However, there are some people who are unable to adjust to new computer technologies and are referred to as having technostress, a modern sickness of adaptability that can present itself as an inability to accept computer technology. Regrettably, little attention has been paid to the issue of technostress and professional experience. Techno-overload, techno-invasion, techno-complexity, techno-insecurity, and techno-uncertainty were the causes. Workplace technology is frequently intended to increase productivity and improve organizational performance; yet, little consideration has been made to the impact on employees. As a result of the extensive use of ICT in the workplace and everyday life, technostress is becoming a significant issue. Subsequently, as a result of global preventive efforts used to stop the virus's spread, technostress became more severe during the COVID-19 pandemic. Thus, this paper intends to review the impact of technostress creators on employees (techno-overload, techno-complexity, techno-insecurity, techno-insecurity, and techno-uncertainty) and provide future insights for the future research in this area, specifically from the accounting profession and education perspectives. This review paper discovered mixed evidences regarding the consequences of technostress creators (techno-overload, techno-invasion, techno-insecurity, techno-complexity, and techno-uncertainty) in the workplace based on the chosen papers.

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    popularity
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    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
7
Top 10%
Average
Top 10%
gold