
The chapter focuses on a summary of the contemporary development of workflow management systems in collaborative commerce. The technical facet is demonstrated from perspectives of architectures, standards, and system analysis. The business requirements and application scenarios are exemplified in knowledge sharing, marketing services, and procurement processes. The evaluation approaches are introduced for assessment of system performance and information quality. Conclusions with future trends are illustrated in three aspects — from tangible to intangible access, from internal to external coordination, and from physical to virtual application.
| citations This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | 0 | |
| popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network. | Average | |
| influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | Average | |
| impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network. | Average |
