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Communicare
Article . 2022 . Peer-reviewed
License: CC BY NC
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Converting tacit knowledge into explicit knowledge in organisations

a communication challenge
Authors: Hugo-Burrows, M. M.;

Converting tacit knowledge into explicit knowledge in organisations

Abstract

Business organisations are increasingly viewing knowledge as their most valuable andstrategic resource to remain competitive. Every organisation has both explicit knowledge,referring to carefully analysed and defined knowledge, and tacit knowledge, referringto complex knowledge, difficult to specify and often unrecorded. Tacit knowledgebecomes embedded in an individual's personal expertise and cannot be expressed throughthe normal use of words. But it is precisely the tacit knowledge that often delivers asustainable competitive advantage, as it is this part that competitors have difficultyin replicating. Many organisations are realizing that they must explicitly manage their knowledgeresources and capabilities, and they have initiated a range of knowledge managementprogrammes. An important managerial responsibility resides in managing the knowledgetransfercontext, including the assessment of all knowledge possessed by a firm. Thisnecessitates the conversion of tacit knowledge into explicit knowledge. This article looks at the tacit knowledge literature and focuses on the existing methods of converting tacit knowledge into implicit knowledge in organisations. A pilot surveyon existing tacit knowledge articulation in a large South African province is discussed.This has pointed towards a more comprehensive research project, with the aim ofproviding a model for tacit knowledge communication strategies in South Africanmulticultural firms.

Country
South Africa
Related Organizations
Keywords

Business communication, 330, Knowledge management, Organizational learning, 650

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
2
Average
Average
Average
gold