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SIMAK
Article . 2023 . Peer-reviewed
Data sources: Crossref
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The Effect of System Quality Perceptions, Information Quality, and Service Quality on Accounting Information System Use and Satisfaction

Authors: Negina Kencono Putri; Tera Aghny Sani;

The Effect of System Quality Perceptions, Information Quality, and Service Quality on Accounting Information System Use and Satisfaction

Abstract

This abstract should provide a brief introduction to the problem the effect of system quality, information quality and service quality on the use and user’s satisfaction of accounting information systems. The sampling technique used was accidental sampling with a sample size of 98 respondents who were BRI mobile banking users in Banjarnegara, Purbalingga, Banyumas, Cilacap and Kebumen (Barlingmascakeb). The data analysis method used is Structural Equation Modeling (SEM) with Partial Least Square (PLS) approach. The results of this study indicate that system quality and service quality have no effect on usage. Then the system quality and information quality have no effect on user’s satisfaction. Meanwhile, information quality and service quality have a positive effect on usage and user’s satisfaction.

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
gold