Manager retention and the Steamboat Ski Resort
Manager retention and the Steamboat Ski Resort
The material for this paper centers on the Steamboat Ski Resort Corp. The ski resort was chosen for this study because of its need for a management retention plan. Steamboat was ranked as a top 10 international ski resort in North America by Snow Country Magazine ("Top 50 ski resorts," 1997). It has maintained this distinction for many years. It has been noted for its idealistic "champion power" and its unpopulated vast terrain. In particular, it has always scored high in the customer experience categories for exceptional down-home friendly people. A chart, prepared by Net promoters.com, on customer and employee satisfaction which collaborates with the Snow Country ratings may be viewed in the Appendix.
- University of Nevada, Las Vegas United States
Executives, Work, Labor turnover, Economy and Organizations, Hospitality Administration and Management, Ski resorts – Management
Executives, Work, Labor turnover, Economy and Organizations, Hospitality Administration and Management, Ski resorts – Management
selected citations These citations are derived from selected sources.This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).0 popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.Average influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).Average impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.Average
Citations provided by BIP!Popularity provided by BIP!