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Jurnal Riset Informatika
Article . 2022 . Peer-reviewed
License: CC BY NC
Data sources: Crossref
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Jurnal Riset Informatika
Article . 2022
Data sources: DOAJ
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ANALYSIS OF PREFERRED FREIGHT FORWARDING SERVICE USING ANALYTICAL HIERARCHY PROCESS METHOD

Authors: Deny Novianti; Dahlia Sarkawi; Anggi Oktaviani; Surya Kelana Saputra;

ANALYSIS OF PREFERRED FREIGHT FORWARDING SERVICE USING ANALYTICAL HIERARCHY PROCESS METHOD

Abstract

Buyers and sellers who use online transactions for shipping can use two face-to-face shipping methods or delivery services. Everyone needs fast and safe shipping to ensure goods are transported at the right time and place. The demand for courier services is increasingly needed. The current limitations of mobility are forcing most people to buy online rather than in shopping malls. The Analytical Hierarchy Process method was developed in the early 1970s by Dr. Thomas L. Saaty, a mathematician from the University of Pittsburgh. The Analytical Hierarchy Process is designed to rationally capture people's perceptions closely related to specific problems through procedures designed to arrive at a preference scale among various sets of alternatives. This decision model decomposes a complex multi-criteria problem into a single hierarchical structure. From the study results, it can be concluded that J&T has the highest score of 0.345 (34.5%), then JNE with a score of 0.339 (33.9%), SICEPAT with a score of 0.316 (31.6%), so that the most desirable Expedition Service based on data processed from 103 respondents is J&T.

Keywords

analytical hierarchy process, TK7885-7895, Computer engineering. Computer hardware, Electronic computers. Computer science, online transactions, expedition services, QA75.5-76.95

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
gold