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Business Payment Innovation on Customers

Authors: S Alviana; B Kurniawan; F S Millah;

Business Payment Innovation on Customers

Abstract

This research aims to analyze and test the influence of E-Payment innovations in a place to eat or in department stores against customer response. The method used was a descriptive method of implementation covering data, analysis and also conduct surveys in the form of a questionnaire for customers. In this E-Payment research, there are several types of payment systems that are commonly used by users: digital wallets, online credit card, and digital money, in most cases, this E-Payment is a lot in use by users in Indonesia, because it is easy to use and also has features that make the user feel comfortable using E-Payment. The results gained with the advancement of E-Payment innovations are the number of E-Payment users in Indonesia who replace the payment system is cash. From 2018 until now E-Payment called Go-pay from Go-Jek is very much used by users in Indonesia, up to a number of 70.63% of users recognize more understanding of digital payment system services as well as digital finance and will be further increased. The conclusion of this research is the digital payment system or E-Payment will continue to innovate and develop so that users, especially in Indonesia, can feel the convenience of every transaction using e-payment either purchase goods or services.

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
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