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Maya - Revista de Administración y Turismo
Article . 2021 . Peer-reviewed
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Procedimientos de control interno para el ciclo de ventas, cuentas por cobrar y cobros

Internal control procedures for the sales cycle, accounts receivable and collections
Authors: Génesis Lara; Lorna Pérez;

Procedimientos de control interno para el ciclo de ventas, cuentas por cobrar y cobros

Abstract

La presente investigación tiene como objetivo proponer procedimientos de control interno para el ciclo de ventas, cuentas por cobrar y cobros en la empresa Floristería Bárbara, C.A. Metodológicamente la investigación se categoriza como un estudio de campo no experimental, bajo la modalidad de proyecto factible. El estudio fue complementado con fuentes bibliográficas-documentales, observación directa. La población fue de cinco (5) personas del Departamento de Administración y Finanzas. Para la recolección de datos se aplicó una lista de cotejo, una encuesta. Los resultados demostraron que, en los objetivos organizacionales y financieros del ciclo de ventas, cuentas por cobrar y cobros de la empresa no están definidos y no son conocidos por el personal, situación respaldada por el 80 % consultado. Es relevante el empleo de controles para el área de ventas, cuentas por cobrar y cobros, es fundamental que exista un ambiente de control y seguimiento eficiente en las actividades operacionales.

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
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