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Ihmiskeskeinen matkailu murroksessa

descriptionPublicationkeyboard_double_arrow_right Article 28 May 2025Publisher:MatkailututkimusJournal:Matkailututkimus, volume 21, pages 4-7 (eissn: 2490-2039, Copyright policy )
Authors: Heinonen Johanna; Heinonen-Kemppi Johanna;

doi: 10.33351/mt.162005

Ihmiskeskeinen matkailu murroksessa

Abstract

Maailma käy läpi geopoliittista, teknologista ja ekologista murrosta, jossa matkailualan on etsittäväinhimillisempiä toimintatapoja. Digitaalinen teknologia voi lisätä saavutettavuutta jahenkilökohtaista palvelua, mutta se voi myös etäännyttää asiakkaita, ellei sen kehittämisessähuomioida eettisiä ja inhimillisiä arvoja. Digitalisen humanismin ja välittämiseen perustuvan palvelumuotoilunperiaatteet tarjoavat matkailualalle mahdollisuuden vahvistaa luottamusta, osallisuuttaja merkityksellisiä asiakaskokemuksia. Inhimillisyys on tulevaisuuden kilpailuetu, jokatulee kääntää konkreettisiksi käytännöiksi koulutuksessa, palvelusuunnittelussa ja teknologianeettisessä hyödyntämisessä.

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Keywords

GV1-1860, Recreation. Leisure

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Published in a Diamond OA journal
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